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Privacy Policy

Foxmere Films values your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

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1. Information We Collect
We collect the following types of information:
 

Personal Information 
When you interact with us, we may collect:  

Name  

Email address  

Phone number  

Billing address  

Payment information (processed securely by third parties; see Section 4)  

Communications, such as inquiries or feedback  
 

Non-Personal Information 
We also collect information automatically, such as:  

  •  IP address  

  • Browser type and version  

  • Device information  

  • Pages visited and time spent on our website  

  • Cookies and similar tracking technologies (see Section 7)  

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2. How We Use Your Information

We process your personal data for the following purposes:

  • To provide and deliver our services, including responding to inquiries and fulfilling bookings  

  • To process payments securely  

  • To improve and personalize your experience on our website  

  • To send service updates, newsletters (if opted in), or promotional materials  

  • To comply with legal obligations  

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Our legal bases for processing your personal data include your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests in providing quality services.

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3. Data Sharing and Third Parties 
We do not sell or rent your personal data to third parties. However, we may share your data with:  

  • Service Providers: For example, Wix.com, which hosts our website and securely stores data  

  • Payment Processors: To process transactions securely, compliant with PCI-DSS standards  

  • Legal Authorities: If required by law or to protect our legal rights  

Third parties are only permitted to process your data as necessary and in compliance with applicable data protection laws.

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4. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. For example:  

  • Booking details: Retained for up to [six years] to comply with tax regulations.  

  • Marketing communications: Retained until you opt out.  

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5. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:  

  • Access: Request a copy of the data we hold about you  

  • Rectification: Correct inaccurate or incomplete data  

  • Erasure: Request deletion of your data, subject to legal obligations  

  • Restriction: Limit how we process your data  

  • Data Portability: Receive your data in a structured format  

  • Objection: Opt out of certain types of processing, such as marketing  

To exercise these rights, please contact us at foxmerefilms@gmail.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.

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6. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction. Data is stored securely on Wix.com servers behind firewalls and processed in compliance with relevant standards.  

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7. Cookies 
We use cookies to enhance your browsing experience and analyse website traffic.  

Types of Cookie:  

  • Essential Cookies: Necessary for website functionality  

  • Analytics Cookies: Track usage patterns for site improvements  

  • Marketing Cookies: Deliver personalized advertisements  

You can manage or disable cookies through your browser settings. For more details, refer to our [Cookie Policy].

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8. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect data from children.  

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9. Contact Us 
For questions, concerns, or to exercise your rights, please contact us:  

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10. Changes to This Policy
We may update this privacy policy periodically. Changes take effect immediately upon posting to our website. If significant updates are made, we will notify users via email or a website notice.  

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